Preauthorized payments:

When you provide your bank account information to make a payment, you authorize us to use this information to make electronic fund transfers from your account. When we make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment.

Consent:

By clicking I agree and confirming the payment, you acknowledge that you are an authorized signer on the account number ending and authorizing InDebted to make an electronic transfer from that account according to InDebted's website and terms until this authorization is revoked.

For all inquiries regarding this payment arrangement, to request a free copy of any documents involving this E-Sign transaction, or to stop any pre-scheduled future payments that have been set up on this payment portal, you may contact us in one of the following ways at least three (3) business days before the scheduled date of the payment transaction.

By Mail: InDebted, 802 Progress Dr, Farmington, MO 63640

By Phone: 800-364-1895

By Email: info@indebted.us

Note: Requesting to stop any of the payments will also cancel all payments scheduled to follow. 

For any failed payment that cannot be processed, Indebted will reprocess the payment one final time to ensure payment succession. 

If payment fails a second time, future payments will also be canceled.

Hours of Operation:  Monday - Friday 8:00 AM CT to 4:00 PM CT

Notice of varying amounts. If these regular payments may vary in amount, InDebted will tell you, 10 days before each payment, when it will be made and how much it will be. 

Liability for failure to stop payment of preauthorized transfer. If you order us to stop one of these payments 3 business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.

Initial and annual error resolution notice:

In Case of Errors or Questions About Your Electronic Transfers Telephone us at  888-306-3160. Write us at InDebted Mail Processing Center, P.O. Box 1201, Farmington, MO 63640 or email us at indebted.co/en-us/support as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

(1) Tell us your name and account number (if any).

(2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.

(3) Tell us the dollar amount of the suspected error.

If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.

We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account.

We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

Error resolution notice on periodic statements: 

In Case of Errors or Questions About Your Electronic Transfers Telephone us at 888-306-3160 or Write us at InDebted Mail Processing Center, P.O. Box 1201, Farmington, MO 63640 or email us at indebted.co/en-us/support as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer on the statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST statement on which the error or problem appeared.

(1) Tell us your name and account number (if any).

(2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.